By engaging with Coded Solve's services or using this website, you agree to these terms. Please read them carefully before proceeding.
These Terms of Service ("Terms") govern your access to and use of the Coded Solve website (codedsolve.com) and services provided by Coded Solve ("we", "us", or "our"). By using our website or engaging our services, you agree to be bound by these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.
Coded Solve provides technology-enabled business process outsourcing services, including but not limited to:
The specific scope, deliverables, timelines, and pricing for any engagement will be set out in a separate written agreement or Statement of Work ("SOW") between you and Coded Solve.
Submitting a contact form or booking a discovery call does not constitute a binding agreement. A formal engagement begins only when both parties have signed a written agreement or SOW and agreed upon payment terms. Any proposal we provide is valid for 14 days unless otherwise stated.
Payment terms are specified in the relevant SOW. Unless otherwise agreed:
Upon receipt of full payment, all custom work product created specifically for you under a SOW becomes your property. We retain ownership of our proprietary tools, frameworks, templates, and pre-existing intellectual property used in delivering services.
You grant us a limited licence to use your brand assets, content, and materials solely for the purpose of delivering the agreed services.
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of an engagement. This obligation survives termination of any agreement. We will not disclose your business information to third parties except as required to deliver the services or as required by law.
To the fullest extent permitted by law, Coded Solve's total liability for any claim arising from our services shall not exceed the total fees paid by you in the three months preceding the claim. We are not liable for indirect, consequential, or incidental damages, including loss of profits or business opportunities.
We warrant that our services will be performed with reasonable skill and care. We do not guarantee specific business outcomes (such as revenue targets or lead volumes) as these depend on factors outside our control. Our website and its content are provided "as is" without warranties of any kind.
Either party may terminate an engagement by providing written notice as specified in the relevant SOW. Upon termination, you are responsible for fees covering work completed up to the termination date. We will deliver all completed work product upon receipt of any outstanding payments.
These Terms are governed by the laws of the jurisdiction in which Coded Solve is registered. Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the courts of the applicable jurisdiction.
We may update these Terms from time to time. We will revise the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
For any questions about these Terms, reach us at: